Services - Typical Improvements

Case Studies

LIGHTNIN Mixer - LIGHTNIN desired a business solution that would simplify the quote and order processes in order to reduce costs and cycle times and improve transaction quality.

Front Office Solution - The project included a complete front office solution that enables direct and indirect sales channels to quote and order all of the company's products and system solutions.

Gardner Denver - Gardner Denver chose to partner with eLogic because of our proven expertise in process improvement and SAP R/3 configuration. The project consisted of three primary components: Process, Data and Technology.

Additional Case Studies...

What kinds of improvements should I expect?

eLogic B2B Commerce improvement projects typically yield benefits in four main areas:

Cycle Time — The total turnaround time on commerce transactions, whether related to finding the right products, pricing, quoting, or creating and tracking orders show an average reduction in cycle time of at least 50 percent, with some types of transactions improved by as much as 95 percent. Reducing cycle time by these amounts provides the opportunity to effectively double throughput.

Quality — Commerce transactions should have a first pass error rate of less than 1 percent. This quality target includes correct pricing, valid product feature and option combinations, accurate proposal and contract documents, correct product collateral, proper sales and engineering drawings and accurate sales order manufacturing instructions.

Productivity — Proper business process design, supplemented with functional automation and restructured data reduces overall cost per quote and cost per order by at least 50 percent. These gains make it possible to expand the volume of business without a corresponding increase is support personnel, or conversely to handle the existing volume while redeploying critical resources to other enterprise initiatives.

Profit Margin — Companies experience between 2 and 5 points of margin gain not only because of the productivity and quality improvements noted, but also due to a decrease in margin erosion caused by improper proposal version management.