Commerce Improvement CycleSM

Commerce Improvement CycleSM

eLogic offers a full range of B2B Commerce optimization services designed to assist our clients at every stage of the improvement process. We are positioned to help you in any and all of the following areas:

Research — Understand what B2B Commerce Optimization is all about, how it can benefit your organization at all levels, and why you should consider commerce improvements as strategic and tactical initiatives.

Initial Survey — Measure your organization's B2B Commerce competencies within the context of your products and channel partner relationships. Identify commerce opportunities. Develop a Vision, Strategy and High-level Plan for commerce improvements.

Assessment — Use Value Stream Analysis as the framework for identifying process, data, and technology gaps with respect to industry Best Practices. Use the Commerce Capability Maturity ModelSM to identify areas for improvement in productivity, throughput, quality, and profit margin.

Business Case — Develop improvement alternatives and analyze their benefits, risks, costs, feasibility, and impact. Use eLogic's Value Analysis tools to develop a detailed, quantitative ROI.

Roadmap — Gather and prioritize process, data, and automation requirements. Develop key milestones and deliverables. Identify the scope and timeline for high-level activities. Identify resource requirements. Identify Critical Success Factors. Establish program, project, and steering teams.

Vendor Selection — Use the Roadmap requirements and timeline to develop the RFP and identify software candidates. Evaluate the results to develop a short list. Conduct on-site demonstrations and open Q&A sessions. Benchmark vendor performance and identify all primary and secondary vendors. Negotiate and establish contracts.

Implementation — Develop and execute a pilot to prove the process, data, and technology components against the critical and important requirements. Assess the pilot and adjust the Roadmap. Execute the first phase intended to deploy functionality into a production environment. Prepare for production roll-out. Develop metrics for post-production assessment.

Continuous Improvement — Assess the program roll-out against the business objectives. Evaluate adoption in the user community. Measure the performance of software vendors. Measure actual performance against previously identified metrics. Identify key improvement areas. Identify opportunities for organizational and functional expansion.

Commerce Improvement Cycle Graphic
 
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