Commerce Improvement Cycle (SM)

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Strategic Concepts

• Commerce Capability Maturity Model^SM
• Adding Value to B2B Commerce
• Commerce Improvement Cycle^SM
  • Overview
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  • Survey
  • Assessment
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  • Program Roadmap
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  • Implementation
  • Continuous Improvement

Continuous Improvement

Our Point of View

A B2B Commerce Improvement program represents a significant strategic corporate investment. It is imperative that the program meets initial and ongoing expectations. The deployed solution should be assessed against the original program objectives, including cost, time and benefits. Feedback from the user community should be collected to assess the level of adoption and to help in identifying ongoing opportunities for enhancements. In addition, the trade-offs made during implementation, the list of compiled "parking lot" issues, and any open or deferred change requests should be reviewed as well.

Our Approach

eLogic's project close-out process addresses all of these issues. We review the project with the steering team and provide a report that summarizes the accomplishments against the original goals and objectives, defines the plan for ongoing support, and makes recommendations for possible next steps. We also provide post-implementation support to ensure that any unresolved production issues are promptly addressed.