Commerce Improvement Cycle (SM)
Strategic Concepts
Program Roadmap
Our Point of View
A program roadmap needs to describe the course of action that the company intends to take for achieving measurable, high impact results over some time span. The Business Case represents the formal definition for what the company has decided to do. The Roadmap represents how the company will make it happen. For the program to maintain momentum and management support there must be meaningful deliverables produced at established intervals. The scope for process change, data restructuring, and technology deployment must be carefully defined for each phase since these three elements are so highly interdependent.
Our Approach
Our first step in developing a program roadmap is the definition of process, data, and technology requirements. These are prioritized in two dimensions: criticality and degree of difficulty. Once ranked, the requirements are then assigned to the appropriate phase of the program. Our Project Managers and Team Leads have developed and successfully executed commerce improvement programs across a wide spectrum of businesses. We leverage that experience in defining the critical issues and trade-offs that the team will eventually face. Our philosophy is that each phase should deliver measurable results every 90 days, followed by a brief assessment and refinement of remaining phases. We also believe that ultimate success can only be achieved by incorporating knowledge transfer activities throughout the program phases, to ensure that your company will not only achieve the program ROI goals, but also be self-sufficient once the solution is in production.
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