Technology - Microsoft Dynamics CRM

Microsoft Dynamics™ CRM

Customer relationships are the backbone of your business -but the tools to effectively manage these relationships have, until now, been geared toward large companies with the resources to support prolonged implementation processes and high costs for training, customization, and maintenance. Microsoft Customer Relationship Management offers powerful CRM functionality from the start–and makes it easy for you to customize, integrate, and maintain your solution efficiently and affordably. Microsoft Dynamics CRM is a full customer relationship management (CRM) suite with marketing, sales, and service capabilities that are fast, familiar, and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships.

The core Microsoft Dynamics™ CRM capabilities include:

Key "Lean" Benefits:

With an integrated customer relationship management (CRM) strategy that has Microsoft Dynamics CRM at the center, manufacturers can gain deep insight into customer trends and needs to effectively manage complex sales cycles, achieve delivery and service excellence, and respond quickly to growing demands for innovative products and services. Microsoft CRM from eLogic will help manufacturers to:

• Improve quote/order speed and accuracy.
• Fuel collaboration
• Increase service profitability.
• Drive constant process improvement.
• Enable a mobile workforce.
• Improve vendor management.
• Extend existing IT investments.

A Microsoft CRM solution from eLogic will help companies and their employees achieve real-time collaboration with global customers and partners, gain visibility across the entire supply network, comply with changing regulations, and deliver customer-focused solutions that help grow their business and set it apart from the competition.

For more information on Microsoft Dynamics™ visit http://www.microsoft.com/dynamics/