Why eLogic: Lean Order

Lean Order

Historical Challenges:

• Customer-facing practices are heavily reliant on 'static' technical literature, stand-alone selection and selling tools, and inconsistent practices across product lines and sales channels.

• Disparate CRM and Sales Automation systems rely upon incomplete, redundant data; and provide untrustworthy data/information and reporting.

• Errors and inconsistencies in the 'front office' translate directly to order errors, order changes, rework, excess Inventory and customer warranty claims.

• Order management is a cumbersome process with multiple iterations to collect and validate the final customer order requirements — and translate these into supply chain/fulfillment systems. It is time-consuming, error prone and low-productivity for sales and internal operations.

• Software vendors have implemented dead-end application solutions that don't fit into an overall lean enterprise solution.

The Goal:
Ensure a correct, seamless flow of knowledge, data and information — from the FIRST contact, through the entire quote cycle and directly into order fulfillment. Ensure highest productivity tools and fastest execution of accurate orders.

eLogic's Approach:

• Fact-based needs assessment and strategy development.

• Process simplification from Contact to Cash

• Objective evaluation of software technologies

• Implementation of best practices software architecture and applications that meet your LEAN needs now and into the future.

Lean Order Framework: